To place an
order, please call
(+254) 0786 621 486 or(+254) 0713 621 486. For orders
outside Nairobi and Kenya, you may be required to send an email or sms to
reconfirm order and address. This is simply to ensure that the right order is
sent to the right address. Alternatively, you can send an e-mail to
sales@houseofdecker.com.
Our open
hours are 9 am - 5 pm from Monday to Friday and 9 am – 12 noon on Saturdays
except for Kenyan public holidays.
Payment may
be made before delivery via
M-PESA on Paybill Number 972510 or on delivery
in cash or by money transfer. Cheques are also accepted but the goods will only
be released once the cheque has cleared.
Goods will
be delivered within 24 hours of ordering in Nairobi and 48 hours within Kenya
but outside Nairobi (we do not ship/courier Saturdays, Sundays, or holidays).
Delivery time outside Kenya depends on the handling company the customer
prefers but for UPS and DHL it is within 3 working days.
Deliveries
within the Nairobi Central Business District (CBD) are free, but outside the
Central Business District deliveries attract a delivery charge of Kshs. 300.
Deliveries to other towns in Kenya will be charged at Kshs. 500
Deliveries
outside Kenya are sent as per the rates of the handling company operating near
the customer (UPS, DHL or any other company preferred by the customer)
Please note that the Belly Bandit® is non-returnable since it is an undergarment. Always check that you have ordered the right sizes before you confirm order and within Nairobi check that your purchase is right on delivery.